Reduce admin work and scale with confidence

NDIS Plan Management Software Built for Fast, Hassle-Free Claims

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Reduce daily admin time by up to 90%

Create bulk uploads with 99.9% success

Funding Period complaint

NDIS Plan Management Software that Saves You Hours

Manual processes chewing up your day? Pumpkin IT’s NDIS plan management software takes care of the heavy lifting so you can focus on supporting your clients and growing your practice.

Funding Period Complaint

Managing the new Funding Periods has never been easier. Simply key in the total funding for each category and let our system calculate the period dates and amounts which is then released automatically when each new period starts! 

Traditional NDIS invoicing can take 10–15 minutes per invoice. With Pumpkin IT’s plan management software, it’s just 1–2 minutes per invoice, thanks to automation and streamlined workflows. This equates to about 2 hours per day when looking after 100 participants!
Our NDIS-compatible bulk payment request files also boast a 99.9% successful claim rate, helping you avoid frustrating rejections and manual fixes.
Pumpkin IT’s Plan Management Software is built specifically to support and manage the day-to-day realities of working in disability management administration: a smart management software that aligns with how plan managers and disability support coordinators really operate.
NDIS Plan Management Software

NDIS Plan Management Software Built for Growth

Pumpkin IT’s Plan Management software wasn’t built to add features you’ll never use; it was built to remove the ones you wish you didn’t have to do in the first place. And that’s exactly why more plan managers are switching.

Streamlined Workflows

No more fiddling with spreadsheets or dealing with Excel nightmares. Pumpkin IT streamlines your day to cut busywork and reduce errors.

Simple by Design

You won’t need a tech background to use it. Everything’s laid out cleanly, with tools that match the way real NDIS teams actually work.

All your tools, together

From bulk claims to automated statements, this plan management software gives you the essentials and none of the fluff.
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NDIS Support Coordination Software

Simple. Accurate. Compliant.

With Pumpkin IT, you can confidently process invoices, submit claims and pay providers without second-guessing or repeating every meticulous step. It’s clean, easy to use and made specifically for the ins and outs of NDIS plan management. The real benefit is more time spent on delivering better outcomes for clients and less on admin.
  • Enter invoice details, claim from NDIS and pay providers in one smooth workflow
  • Submit bulk claims and bank payments with just a few clicks
  • Automated task handling—no more repetitive data entry
  • Easily track the status of each invoice, from requiring participant authorisation to provider payment
  • Monthly client statements sent automatically
  • Detailed reports ready for audits or funding reviews

Why More Plan Managers Are Choosing Pumpkin IT

Pumpkin IT trims down the admin work for plan managers and support coordinators. This NDIS plan management software is built for providers who want to get things done without dealing with bloated NDIS software systems.
Process claims in minutes
Every plan manager knows the drill: chasing payments, fixing spreadsheet errors, and manually creating bulk uploads. It’s time-consuming, repetitive, and easy to get wrong—especially when you’re juggling dozens of participants.
If you’re still managing claims by hand, you’re probably spending up to 15 minutes processing a single invoice. And creating NDIS-compatible bulk payment request files? That’s another daily headache—from formatting issues to claim rejections.
Pumpkin IT users cut their admin time by up to 90%, with tools that do the heavy lifting for you. Instead of wasting 10–15 minutes per invoice, you’ll process claims in 1–2 minutes flat. You’ll catch errors before they’re uploaded. And you’ll generate everything; bank files, remittance files and PM fee invoices in just a few clicks.

Pumpkin IT Users

  • 99.9% success rate on bulk payment file claims
  • Auto-formatted files with the latest NDIS pricing
  • Quick error detection before uploading
  • Tracks invoice status from participant authorisation to paying providers
  • Generates PM fee invoices, bank files, remittance advice, and monthly statements automatically
  • Saves time and scales with your business
  • Funding periods and budgets checked in real-time

Non-Users

  • Manually format bulk payment files
  • Spend hours fixing spreadsheet errors
  • Waste time crossing funding periods
  • Risk rejections due to incorrect codes or price limits
  • Manually create PM fee invoices and remittance advice
  • No budget checks before upload
  • Prone to compliance issues

Pumpkin IT Users

  • 99.9% success rate on bulk payment file claims
  • Auto-formatted files with the latest NDIS pricing
  • Quick error detection before uploading
  • Tracks invoice status from participant authorisation to paying providers
  • Generates PM fee invoices, bank files, remittance advice, and monthly statements automatically
  • Saves time and scales with your business
  • Funding periods and budgets checked in real-time

Non-Users

  • Manually format bulk payment files
  • Spend hours fixing spreadsheet errors
  • Waste time crossing funding periods
  • Risk rejections due to incorrect codes or price limits
  • Manually create PM fee invoices and remittance advice
  • No budget checks before upload
  • Prone to compliance issues
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Stay Compliant with Real-Time Plan Management Insights

With Pumpkin IT’s NDIS management software, you get access to clear, reliable reporting, with no time-consuming manual spreadsheet data entries or frustrating chasing of missing information.
  • Monthly statements emailed to participants automatically
  • Full audit trail of edits, claims and payments
  • Clear reports for clients, coordinators and compliance checks

Find the right plan for your organisation

Want to See How Our Plan Management Software Works?

Schedule a demo with our team and take a closer look at the NDIS plan management software in action. See why Pumpkin IT is trusted as reliable manager software by NDIS providers across Australia.
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How our NDIS Plan Management Tools Stand Out

Why Plan Managers Choose Pumpkin IT as Their Software Solution

Simplified Plan Management Software for Everyday Use
Pumpkin IT is designed to be straightforward. The layout’s clean and the features are exactly what plan managers and support coordinators need—no extras, no fluff.
Our pricing model suits teams of all sizes. You get access to every feature, including the free one, if you’re managing 1 to 2 clients.
Automate your plan management workflow with tools built for NDIS compliance. From claims to reports to invoicing, Pumpkin IT reduces admin and boosts accuracy.
All the essentials in one place, from task tracking to bulk claims, so you can move fast and stay focused. It’s software that works like your team does.

What Plan Managers Say About Pumpkin IT

Simple, efficient and affordable, but don’t just take our word for it

“Pumpkin IT is exactly what we needed at Flexi Support. It has streamlined the way we manage our client’s plans and tasks. The additional support coordination option allows us to easily track all tasks and hours in one place. Thanks Pumpkin IT for this great software!”
Dee Raja, Flexi Support
“Waya PM has been using Pumpkin’s plan management software for a while now and it has reduced a substantial amount of manual work for our team. It’s easy to use without overwhelming features. Highly recommend for all NDIS plan management service providers.”
Phoebe Loi, Waya Plan Management
“Pumpkin IT is exactly what we needed at Flexi Support. It has streamlined the way we manage our client’s plans and tasks. The additional support coordination option allows us to easily track all tasks and hours in one place. Thanks Pumpkin IT for this great software!”
Dee Raja, Flexi Support
“Waya PM has been using Pumpkin’s plan management software for a while now and it has reduced a substantial amount of manual work for our team. It’s easy to use without overwhelming features. Highly recommend for all NDIS plan management service providers.”
Phoebe Loi, Waya Plan Management

Helpful information to guide your decision

FAQs About Pumpkin IT’s NDIS Plan Management Software

How long does the free plan last?
It’s free forever, as long as you’re managing up to two clients. It’s designed to help small or starting providers reduce admin without taking on another expense. When you grow beyond that, you can simply move to a paid plan, no lock-in contracts, no hassle. Need help with invoices or automation tools? Our support team is just a click away.

Pumpkin IT was built to be easy to use, even if you’re not super techy. Most users pick it up with just a bit of clicking around.

That said, we don’t leave you to figure it out on your own. Our team provides onboarding support to help you get started. You’ll also have access to our helpful team members to assist with any queries you may have.

Yes, every plan includes the full range of features. Whether you’re on the free tier or one of the paid options, you’ll be able to access invoices, bulk claims, reports, monthly statements and more. We don’t believe in hiding core tools behind paywalls. You get the complete experience, regardless of your plan size.

Pumpkin IT ensures your sensitive participant information stays protected at all times. All your data is encrypted and securely hosted on Amazon Cloud Services in Sydney. It’s protected with best-in-class software protocols.

The system is built to prioritise security and reliability, giving you peace of mind that everything is handled with care. Pumpkin IT was designed with NDIS management software compliance in mind, so everything from invoicing to audit logs meets NDIS expectations.

We built Pumpkin IT to help NDIS providers do their work better, not to charge them for features they’ll never use. We focus on real NDIS admin needs, not flashy, useless dashboards.

We keep things affordable by focusing on what matters most: automation, simplicity and compliance. There are no bloated add-ons, no fancy dashboards that slow you down. Just what you need, done right.

Yes, Pumpkin IT is designed for both. Pumpkin IT makes managing invoices easy for both roles, from logging hours to submitting claims. Whether you’re submitting claims as a plan manager or tracking billable hours as a support coordinator, the software adapts to your workflow. Many teams use both modules in tandem to keep things streamlined. The software easily switches between roles, from plan management to coordination tasks, so your team stays efficient.
Yes, support is part of the deal, even if you’re on the free tier. If you need help setting things up, run into a problem, or have questions about using the software, our team is here to assist. We understand how the NDIS space works and we’re always ready to lend a hand when you need it.
Pumpkin IT cuts out the noise. We built the software with real providers, so every feature serves a clear purpose. Forget clunky menus; invoices, reports and claims are all at your fingertips. While other platforms are packed with features you’ll never touch, we’ve focused on making daily admin smoother and faster. The interface is clean, the tools are practical and everything’s been built to meet NDIS requirements without overwhelming you. Whether you’re using Pumpkin IT as participant software or to manage provider claims, it’s all designed to simplify your workflow.

Pumpkin IT gives you access to the key information needed for audits, compliance reviews, or internal reporting. This includes claims, payments, invoice history, plan balances and more, all exportable through easy-to-read formats.

Whether you’re preparing for a participant meeting or pulling numbers for a compliance review, the data is ready when you are.

Yes. Pumpkin IT features a participant portal so participants and their nominated access holders can view their budget status, upcoming invoices, statements and a wide range of other useful information regarding their plan.

That makes it easy to communicate with families or nominees and maintain full transparency on how funds are being used.

Pumpkin IT helps you stay audit-ready with built-in features like a full audit trail, automated monthly statements and reports that match NDIS compliance requirements.

You’ll have access to detailed logs of claims, payments and edits, so if an auditor or participant has questions, everything is trackable and ready. This approach reduces manual errors and gives you confidence in your compliance processes.

Yes. Pumpkin IT includes the core tools plan managers and coordinators need, without locking features behind higher tiers. It’s a reliable software solution that covers invoicing, task tracking, bulk claims and reporting, even if you’re just starting out. You can scale up as your team grows, knowing you already have the essential systems in place.

While rates vary, NDIS claim rejections often stem from avoidable issues, missing data, mismatched support items, or incomplete documentation.

Pumpkin IT helps reduce rejection risk by automating the invoicing and claims process, giving you the structure needed to catch errors early. That means fewer surprises and less back-and-forth with NDIA.

Let’s Make NDIS Plan Management Easy

Still Have Questions About Pumpkin IT’s Plan Management Software?

We’re happy to help. If the faqs above didn’t answer the question you have, reach out to our team anytime for more information or to book a walkthrough of the NDIS plan management software.
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